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Drummer works inside the tools your teams already use

33 integrations. Conversations come in from your calendars, meeting tools and phones; scores go out to your CRM and helpdesk, recordings to your ATS. Nobody switches tools.

Book a demoEvery integration, by what it does

Every integration, by what it does

Category

Where conversations come from

Drummer joins meetings from the calendar, takes calls from your dialer and records in-person conversations on the phone, so every sales call, interview and support call gets scored.

  • Meetings4

    • Google MeetThe notetaker joins every Google Meet sales call, and the call lands in Drummer transcribed and scored.
    • Microsoft TeamsTeams sales meetings recorded, transcribed and scored, without a rep pressing record.
    • ZoomEvery Zoom sales call recorded, transcribed in its own language and scored against your scorecard.
    • WebexWebex sales meetings captured, transcribed, scored and summarised, with EU processing throughout.

  • Calendar2

    • Google CalendarDrummer reads each rep's Google Calendar, sends the notetaker to sales meetings and preps every call.
    • Outlook CalendarDrummer reads each rep's Outlook Calendar, sends the notetaker to sales meetings and briefs the rep first.

  • Telephony4

    • AircallEvery Aircall call transcribed, scored and followed up like a meeting, with no extra step for reps.
    • RingoverRingover calls land on the right deal, transcribed, scored and with a follow-up ready.
    • DialpadDialpad calls scored and followed up next to your meetings, on the right deal.
    • RingCentralRingCentral calls on the right deal, scored and followed up like any meeting.

  • Mobile2

    • iOSRecord showroom visits and site meetings on the iPhone; the scored call follows on phone and web.
    • AndroidRecord field visits and showroom meetings on Android; the scored call follows on phone and web.

Where results go

What Drummer finds lands where your team already works: notes on the deal in the CRM, the recording with the interview in the ATS, the QA score on the ticket in the helpdesk.

  • CRM8

    • SalesforceEvery call lands on the right opportunity, with notes, next steps, stage and qualification fields filled in.
    • HubSpotDeals stay current on their own: notes, next steps, stage and qualification properties after every call.
    • Microsoft Dynamics 365Opportunities in Dynamics 365 stay current: notes, activities, next steps and stage after every call.
    • SAP Sales CloudOpportunities in SAP Sales Cloud stay current: visit reports, activities, next steps and stage after every conversation.
    • PipedriveEvery call lands on the right Pipedrive deal, with notes, the next activity and the stage it earned.
    • Zoho CRMZoho CRM deals stay current after every call: notes, tasks, stage and the custom fields you rely on.
    • Teamleader FocusThe CRM many Belgian and Dutch teams run, kept current after every call: notes, tasks and deal phase.
    • AttioAttio records stay current after every call: notes, tasks and the attributes your team built.

  • ATS3

    • TeamtailorInterviews scheduled in Teamtailor, recorded and reviewed to coach your interviewers.
    • RecruiteeInterviews planned in Recruitee, recorded, transcribed and reviewed to coach your interviewers.
    • GreenhouseInterviews from Greenhouse, reviewed against your interview kit to coach the panel.

  • Helpdesk3

    • ZendeskSupport calls matched to their Zendesk ticket, with the QA score and the key moment on it.
    • FreshdeskEvery support call scored on your QA scorecard, with the result as a private note on the Freshdesk ticket.
    • IntercomSupport calls scored on your QA scorecard, with the score as an internal note in the Intercom conversation.

  • Email2

    • GmailFollow-ups drafted in the call's language, sent from the rep's own Gmail after one click.
    • OutlookThe follow-up after every call, written for the rep and sent from their own Outlook.

  • Messaging2

    • SlackLow scores, attention points and comment mentions, posted where your managers already work.
    • WhatsAppFollow-ups as WhatsApp messages, for showroom and field teams whose customers reply there.

  • Social1

    • LinkedInA connection request with a personal note to everyone in the meeting, one click away.

Your AI assistant

Connect Claude or ChatGPT to Drummer and ask across your conversations, transcripts and scorecards, with the timestamps to check the answer.

  • AI assistants2

    • ClaudeAsk Claude about your calls, transcripts and scorecards through Drummer's MCP server.
    • ChatGPTAsk ChatGPT about your calls and scorecards, with read-only access through Drummer's MCP server.

Questions about integrations

Do we have to switch tools?

No. Drummer sits next to the CRM, ATS and helpdesk you already run. It reads what it needs to match a conversation to the right deal, interview or ticket, writes the summary back to the deal or ticket, and links the recording to the interview. Your pipelines, reports and workflows stay where they are, and nothing is migrated.

Who sets up the integrations?

An admin connects the company-wide tools once: the CRM, the ATS, the helpdesk, the dialer, Slack and the AI assistants. Each person connects their own calendar in two clicks, so the notetaker joins their meetings. Most teams are live within a day.

Is our data stored outside the EU?

No. Recordings, transcripts and scorecards are processed and stored in the EU, with EU transcription and EU-hosted models. Integrations only move data between your own tools and Drummer. We never train models on your data, and every write to another tool is logged.

Coach every conversation, starting next week.

Thirty minutes, on your own conversations and your own playbook. Nothing new for your team to learn.

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