Agentic coaching for sales teams.
Forty conversations this week.
You can’t hear them all.
Let your agents coach the call for you.
SalesRecruitmentSupport
Customise your agents to coach your way.
Sales · Discovery call
Emma ClaesOrder automation · Northwind Logistics
Scored by Drummer · 6 criteria · 4+ is good
- Metrics04:125
- Economic buyer1Sofie Janssens, CFO, signs above €25,000 and has not been met.22:40
- Decision criteria18:034
- Decision process22:403
- Identify pain06:555
- Champion27:104
Recruitment · Job interview
Nora WillemsTransport planner · Sam De Wit
Scored by Drummer · 5 criteria · 4+ is good
- Salary expectations3Sam named a range. Nora moved on without asking what it was based on.21:05
Support · Customer call
Ruben JacobsInvoice correction · Lotte Peeters
Scored by Drummer · 5 criteria · 4+ is good
- Resolution confirmed1Lotte asked whether the invoice would be corrected. The call ended without an answer.11:52
Coaching
Straight to the moment that matters.
Evidence · Economic buyer
Jonas De Smet22:40
“Anything over 25,000 goes to Sofie, our CFO. She has not seen this yet.”
Ask Drummer
What did they say about the budget?
Anything above €25,000 needs Sofie Janssens, the CFO, and she has not seen the proposal yet. At €38,000 a year, this deal needs her sign-off.
Jump to 22:40Rep overview
The whole team in view, rep by rep.
Scorecard average over time
- Team average
- Emma Claes
- Nora Willems
- Ruben Jacobs
Right after the call
Let Drummer complete your admin.
Nobody has to ask. Within minutes of the hang-up, Drummer has scored the call, flagged what is worth coaching and drafted what comes next. Anything that would reach a customer or a candidate waits for a person to approve it.
Drummer · Northwind Logistics
+3:00 since the call
- 14:28Call with Northwind Logistics ends.
- +0:20Scored against your MEDDIC playbook.
- +0:40Flagged 22:40: economic buyer not met yet.
- +1:10Coaching note for Pieter ready.
- +2:00Follow-up to Jonas drafted.Waiting for Emma’s approval
- +3:00Next steps lined up, starting with a meeting with Sofie Janssens, the CFO.
- Meanwhile3 interviews from this morning: feedback for the interviewers ready.
- Meanwhile12 support calls from this morning: scored, 2 moments flagged for their team lead.
Trusted by teams at
Integrations
Works inside the tools your teams already use.
Drummer picks up conversations where they happen and writes the results back to your CRM, ATS or helpdesk.
- Google Meet
- Microsoft Teams
- Zoom
- Webex
- Aircall
- Ringover
- Dialpad
- RingCentral
- iOS
- Android
- Salesforce
- HubSpot
- Microsoft Dynamics 365
- SAP Sales Cloud
- Pipedrive
- Zoho CRM
- Teamleader Focus
- Attio
- Teamtailor
- Recruitee
- Greenhouse
- Zendesk
- Freshdesk
- Intercom
- Google Calendar
- Outlook Calendar
- Gmail
- Outlook
- Slack
- Claude
- ChatGPT
Calendar
Telephony
Social
Meeting briefs
Drummer prepares every meeting from the calls, emails and CRM history before it.
CRM updates
Stage, amount and next step are filled in after the call, with an audit trail.
Follow-ups
The email after the call is drafted in the language that was spoken.
Built in Belgium, hosted in the EU, and never used to train a model.
How we handle securityLet Drummer coach you every step of the way.
Thirty minutes on a conversation from your own team, held against your own playbook.
A demo given by a human, on a call from your team and against your own playbook.